Technical Support

Support Technique En

Technical Support Request

Please complete the form below to describe your technical support request. Our team will review your submission and process it as soon as possible (please allow up to 48 business hours depending on the time of year).

Please note that all technical support requests must be submitted through this online form. No requests can be initiated by phone.


If you are a residential customer using the HYDRO-KINETIC system, please consult our FAQ section, you’ll find plenty of useful information on how to handle various situations.

Online Technical Support Request Form :

Installation Type :
Type of Request :
Types of alarms :

Applicant’s contact information :

Maximum file size: 20.97MB

Important:

Enviro-STEP Technologies provides regular maintenance services, sales and replacement of parts, as well as non-urgent on-site troubleshooting. Please note that Enviro-STEP does not offer emergency services. In case of emergency, please contact a specialized contractor, plumber, or electrician as appropriate.
Enviro-STEP Technologies provides support exclusively for its own products and not for work performed by contractors or products from other companies.